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What We Offer
RBA designs and implements complete health, dental, life, disability,
home and auto insurance plans, as well as retirement planning
programs. We offer unparalleled customer service for both you
and your employees, including enrollment assistance, help filing
claims and with billing questions all at no cost to you
or your employees. Acting as the trusted link between you and
the insurance companies, RBA takes the guesswork out of a complicated
system by providing simple answers to important questions.
Benefits to Members
There are measurable advantages to members of an RBA plan, including:
- Enrollment: We provide prompt and knowledgeable guidance in
completing all enrollment forms for submission to the insurance
company. RBA keeps copies of all information materials, including
forms, brochures and pamphlets and our associates can walk members
through the process step by step.
- Claims: All forms are provided upon request. Members will
be informed of their rights according to their contract. Although
we do not process or submit claim forms, we may intervene on
your behalf in the event there are claims issues that cannot
be resolved.
- Billing: We file invoices for represented member associations.
- Entry and Exit Packages: RBA will assist you in putting together
entry and exit packages to help your employees with enrollment
and terminations. All efforts will be made to collect premiums
before any member is terminated from the group, including written
notices and phone calls.
- National Toll-Free Number: Experienced service representatives
who provide information on benefits and coverage are available
to employees by telephone toll-free from anywhere in the United
States.
- Client Customer Service: A full-time group administrator is
assigned to your company, ensuring that all members receive
prompt and accurate answers.
- Educational Seminars: Whenever there are major changes to
health regulations or when a new health plan is introduced,
RBA will set up a seminar for you and your employees.
Company History and Management
RBA Insurance Strategies was founded in 1986 by President Roy
B. Assad. Prior to forming his own company, Mr. Assad worked for
State Farm Insurance Company, since 1974. With nearly 30 years
experience, Mr. Assad oversees client relationships with more
than 3000 customers today.
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